Last updated: January 22, 2026
Delivery & Shipping Policy
1. NATURE OF PRODUCT
Our company provides Software as a Service (SaaS) products. We do not ship physical goods. All products are delivered electronically through online access.
2. PAYMENT CONFIRMATION
A transaction is considered completed and paid once funds are successfully received and settled in our company account.
Upon successful payment, an automated payment confirmation is sent to the customer via email (to the registered email address) and/or SMS (if a phone number is provided). The confirmation includes the transaction reference number, service details, amount charged, and date of payment.
If you do not receive confirmation within a reasonable time after payment, you must contact our support team immediately.
Important: In some cases, multiple charges or installments may appear as separate transactions on your bank or card statement.
3. DELIVERY PROCESS (DIGITAL ACCESS)
Since this is a SaaS product, delivery occurs through account activation or subscription access. Access is typically granted immediately after payment confirmation or within the timeframe specified on the product checkout page.
Delivery is considered complete when login credentials are provided or the subscription is activated in the user account dashboard.
We may require email verification or identity confirmation before granting access.
4. DELIVERY FEES
There are no shipping or physical delivery fees, as all services are delivered digitally. Any applicable charges shown at checkout are related solely to the service subscription or usage fees.
5. DELIVERY TIMELINES
Local & International Customers
Because our services are delivered electronically, there is no difference between local and international delivery timelines. Access is granted digitally worldwide, subject to legal and compliance restrictions.
Typical activation time is immediate to a few hours after confirmed payment. Delays may occur due to payment gateway verification, bank settlement delays, fraud screening procedures, or incorrect account details provided by the customer.
6. PROOF OF DELIVERY
Proof of delivery for SaaS products includes system-generated confirmation email, account activation log, access timestamp records, and successful login records. These records serve as official confirmation that delivery has been completed.
7. SANCTIONS & COMPLIANCE (OFAC DISCLAIMER)
We comply with all applicable international trade and financial regulations, including sanctions administered by the Office of Foreign Assets Control (OFAC). We do not provide services to individuals, entities, or countries subject to applicable sanctions or trade restrictions. If a transaction is identified as originating from a sanctioned jurisdiction, it may be blocked, suspended, or canceled in compliance with regulatory obligations.
8. SERVICE AVAILABILITY
Service access requires a stable internet connection, a compatible device and browser, and compliance with our Terms of Service. We are not responsible for access issues caused by customer-side technical limitations, ISP restrictions, or government-imposed internet restrictions.
9. CONTACT INFORMATION
For any questions regarding delivery, access, or payment confirmation, customers must contact our support team using the contact details provided on our website, including:
Phone: +971 504 162 406
Email: info@scsglobal.tech
Address: The Meydan FZ, Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE
